Privacy Policy
**Tech City Moving Company Privacy Policy**
Tech City Moving Co. is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it in the household goods moving industry.
**Information We Collect:**
1. **Contact Information:** When you engage with Tech City Moving Co. for household goods moving services, we may collect your name, address, email address, and phone number.
2. **Moving Details:** We may collect information related to your moving requirements, such as the items being moved, destination address, moving date, and any specific instructions or requests.
3. **Payment Information:** If applicable, we may collect payment information, such as credit card details or banking information, to process payments for our services. These deposits are typically only required for longer distance moves and NO payment information is saved or stored.
4. **Communications:** We may retain records of our communications with you, including emails, phone calls, and messages exchanged through our website or other platforms.
5. **Feedback:** If you provide feedback or reviews about our services, we may collect and retain that information to improve our offerings and customer experience.
**How We Use Your Information:**
1. **Providing Services:** We use the information you provide to fulfill your requests for household goods moving services, including planning and executing the move, communicating with you about the process, and ensuring a smooth relocation experience.
2. **Customer Support:** We may use your information to respond to inquiries, provide assistance, and address any concerns you may have before, during, or after the moving process.
3. **Improving Our Services:** Your feedback and other information help us understand your needs and preferences, allowing us to enhance our services, develop new features, and tailor our offerings to better serve you and our other clients.
4. **Marketing and Promotions:** With your consent, we may use your contact information to send you promotional materials, special offers, or newsletters about our services or related products and events. You can opt-out of receiving such communications at any time.
5. **Legal Compliance:** We may use your information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and protect the rights and safety of Tech City Moving Co., our clients, and others.
**Data Security and Retention:**
Tech City Moving Co. employs industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We restrict access to your information to authorized personnel only and regularly review and update our security practices to ensure they remain effective.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
**Sharing Your Information:**
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- **Service Providers:** We do not share your information with any third-party service providers.
- **Legal Requirements:** We may disclose your information as required by law, subpoena, or other legal process, or if we believe that such action is necessary to comply with legal obligations, protect our rights or property, or prevent fraud or harm to others.
**Your Privacy Rights:**
You have the right to review, update, correct, or delete the personal information we hold about you. You may also request that we restrict the processing of your information or object to its use for certain purposes. To exercise these rights or for any questions or concerns regarding our Privacy Policy, please contact us using the information provided below.
**Updates to this Privacy Policy:**
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other appropriate means. We encourage you to review this Privacy Policy periodically for the latest information about our privacy practices.
**Contact Us:**
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, or if you would like to exercise your privacy rights, please contact us at:
Tech City Moving Co.
100 Congress Ave Ste.2000
Austin, TX 78701
737 307 8324
05/01/2021